Omni Turns Facebook Wall into Booking Platform
Omni Hotels & Resorts officially launched a brand-wide Facebook reservations tool which enables brand fans and others to book and confirm a reservation without ever leaving the Omni Facebook wall.
Fans are able to shop Omni properties and secure their stay, all while logged onto the top social networking site. Visitors will also be able to have a live chat with an Omni reservations agent while on Facebook to address any questions they may have while booking a room. Once a reservation is made through Facebook, guests will receive their usual confirmation information via e-mail and members of the Select Guest loyalty program are able to view the reservation through their online profile, including via mobile applications.
"We wanted to make this process truly turnkey for travelers wherever they want to book a reservation," says Tom Santora, chief marketing officer of Omni Hotels & Resorts. "Our new Facebook tool gives guests another level of ease and convenience."