NRF News: Motorola Solutions Introduces Curve Wi-Fi Enhanced Business Radio with Voice Assistance

Anna Wolfe
Senior Editor, Restaurants
wolfe

Motorola Solutions launched its Curve Wi-Fi enhanced business radio with voice assistance capabilities designed to support restaurant, hospitality and retail operations.

Curve is built to deliver rapid and reliable push-to-talk radio communications across environments, with the added benefits of Wi-Fi for features like voice assistance. Users can use voice commands to log in and out of the device, direct calls to specific people or groups, send voice messages and access radio analytics.

The company also announced a new collaboration with Indyme Solutions, a provider of customer engagement, workflow automation and loss prevention. Integration with Indyme’s helps make day-to-day collaboration simple and intuitive, from fulfilling orders and checking inventory to responding quickly to accidents and incidents.

Curbside Connection

Online ordering for pickup is poised to grow. In fact it is three-times larger than digital ordering for delivery, according to the NPD Group research

The initial integration with Indyme will allow associates to receive alerts via Curve when customers arrive for curbside pickups or press in-store call buttons for assistance. In the future, additional technologies will be integrated through the Indyme platform, including video security and body-worn camera systems. This will help to improve customer service, loss prevention and threat response, as retail employees using Curve will be able to receive audio messages when customers are dwelling near merchandise or team members activate the record buttons on their body-worn cameras.

Product demonstrations of Curve will be given at the National Retail Federation (NRF) trade show, booth #4036, from January 16-18 at the Javits Center in New York.

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