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NRF 2017 NEWS: Tellermate to Release "Cost of Cash" Research at NRF

Cash management solutions provider Tellermate announced that it will release exclusive copies of the forthcoming “Cost of Cash” research at NRF Retail’s Big Show 2017.
The long awaited Cost of Cash research will be exclusively released to NRF attendees. The research, conducted in summer 2016 finds that businesses could be wasting millions on poor or inefficient cash management practices. It concludes that the average 250 location business could be wasting up to $5.9m annually on simple cash management inefficiencies – such as counting cash by hand.
The original research, polled more than one hundred loss prevention, operations and finance contacts globally across industries such as Retail, QSR, Banking, Hospitality & Leisure. It found that not only is cash still a primary method of payment for consumers, but that poor responses to managing this cash are causing inefficiencies, preventable labor costs, cash loss and unnecessary charges.
Further, the research highlighted that the decline in cash usage may have been overstated by some, with 53% of the respondents in the survey stating that the majority of their businesses takings were still in cash.
In traditionally cash-heavy environments, this was even more pronounced. More than half of those polled from the QSR industry said that their business takes more than 80% of their revenues in cash.
When it comes to managing this cash then, the research also aimed to understand the true impact of managing these large volumes of cash, and the costs, both monetary and non-monetary associated with this.
Because, despite the growth in electronic, mobile or wearable payment technologies – processing payments in cash is still challenging for global businesses.
58% of participants in the research admitted that reducing the cost of processing and managing cash was a strategic priority for the next twelve months.
The research suggested that strategies for reducing this cost to the business include more strategic cash management processes, greater visibility into the physical cash across a business and an investment in cash management technology, all of which will help to reduce cash loss and drive more efficient processes across the business.
In fact, 64% of respondents in the Tellermate study agreed that cash management technology reduces the time spent investigating losses and improves cash loss metrics. Further, 35% of survey respondents stated that their business planned to invest in cash management technology in the next 1-5 years.
Visitors to the Tellermate booth at the NRF Retail’s Big Show can pick up a hard copy of the research for free. Copies are limited, however, so interested parties are advised to reserve their copy here:
Those not attending the show can still procure a copy of the research upon its general release, by registering their interest at:
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