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Noble Hospitality Installs Telephone Solution

With over 40 limited and full-service hotels ranging from log cabin lodges in the Black Hills of South Dakota to high-rise city center hotels, Noble Hospitality, Inc., requires a telephone company that is able to adapt to the individual needs of each of its unique properties. PhoneSuite immediately met and exceeded the needs of Noble Hospitality and continues to do so for many property management companies in North America.

As an award-winning Euro-American property management company, Noble recently installed PhoneSuite systems in a Comfort Inn in Kansas, a Holiday Inn in Arkansas, and a Ramada Inn in Colorado, with plans to add the products to more of its properties in the near future.

"Our goal has always been to provide our properties with a telephone solution that caters to our unique hotel needs, yet do it at an affordable price," says Mark Stumm, COO of Noble Hospitality. "PhoneSuite has been able to adapt to all our individual needs. From beginning to end, they have been very accommodating."

PhoneSuite's engineers worked closely with Noble Hospitality to make sure its products delivered a system that is easy to manage and monitor at the property level. PhoneSuite's excellent customer service on the back-end ensures that all products will continue to perform well into the future.

"PhoneSuite is spot-on," continues Stumm. "Certainly their prices are very attractive, but it's more than that. When we purchase a telephone system for our properties, we have to be very confident that the system will perform above and beyond expectations, and PhoneSuite has consistently provided that confidence. PhoneSuite products are easy to install, easy to train, and easy to operate. Every time we have installed a PhoneSuite product, the staff at that particular hotel has been thrilled."
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