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MyCheck Launches Online Ordering Platform in U.S.

8/2/2017
MyCheck, a mobile payment provider, said following its successful launch of “Click & Collect” in London, it is now bringing the online ordering platform to the U.S. with the debut of “MyOrder.” This complete digital ordering platform works independent of, or in conjunction with, MyCheck’s popular mobile payment platform.
 
MyOrder by MyCheck will equip restaurants with an out-of-the-box, cutting-edge, online-ordering system that features point-of-sale integration, custom branding, automatic upselling, important nutrition and allergy data, and provide kitchen pipeline management to control the number of orders per slot and more.   
 
E-commerce traffic on mobile devices is increasing daily because it is enabling consumers to make decisions on the fly. In the restaurant environment, workers are not traditionally tied to computers. Therefore, they need to do everything possible to optimize mobile efficiencies. MyOrder will enable restaurateurs to facilitate orders, make changes and engage with customers from a single location quickly and efficiently. Plus, it will dramatically improve the businesses ability to stay ahead of the game and become a leader in the market.
 
With MyOrder, food-and-beverage requests can be phoned in, placed online or made using the restaurant’s mobile app. Then, orders are pushed directly to the POS, or to a printer, tablet or email. Consumers order ahead and pick up at the restaurant or, if available, the order can be delivered.
 
Deep integration to the restaurant’s POS means that menu items are automatically pulled from the POS. In addition, price changes can be pushed from the POS in real time. If an item is out of stock, it will be removed from the menu. If a facility can only accommodate 50 orders per hour and the queue is full, the system recommends alternative time slots.
 
The MyCheck MyOrder Dashboard allows restaurant management to add vital information such as allergen icons, and nutritional data that may not be contained in the POS database. The same dashboard provides critical historical information. No POS? No problem. MyOrder offers a simple dashboard for menu maintenance and order fulfillment that works independent of a POS.
 
Tacking Demand Head On
In 2014, restaurants had a weak mobile presence; only one in eight franchised restaurant chains and one in 20 independently owned restaurants had mobile sites, according to a study by Restaurant Science. In addition, only 40 percent had online menus. By 2015, payments through online-ordering services totaled more than $1 billion annualized, and there were no signs of the trend slowing down in 2016 and beyond, thanks to platforms like GrubHub and UberEats. But there was still room for more. According to the BI Intelligence's 2016 Mobile Order-Ahead Report, mobile order-ahead is projected to be a $38 billion industry in the U.S. by 2020, and is largely driven by a younger generation of foodies, namely Gen Y and Gen Z.
 
Provides Branding and Upselling
MyOrder by MyCheck is fully branded. Because customers trust a restaurant brand, they expect a seamless online or mobile ordering experience that blends the website and other collateral. MyOrder also supports up-selling by item or order to drive revenue; the system will suggest add-ons such as cheese, pickle or tomato to a burger, and recommend a beverage or dessert. 
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