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Josh Thurmer, Director of IT, Cousins Subs

Integration Phase 1: Identify What You Have, and Birth of the Technology Stack Architect.

Unraveling the how in integrations. When is an open API not an open API? Attendees will learn how to create a robust and effective integration roadmap to make sure that tech stacks are fully enabled and that tech teams and on-the-ground managers are empowered to be flexible and operational. Josh Thurmer, Director of IT, explains how Cousins Subs has standardized its infrastructure across the franchise.

Integration Phase 2: Find the Connections & Gaps in Your Tech Stack

Unraveling the how in integrations. When is an open API not an open API? Attendees will learn how to create a robust and effective integration roadmap to make sure that tech stacks are fully enabled and that tech teams and on-the-ground managers are empowered to be flexible and operational. Josh Thurmer, Director of IT, explains how Cousins Subs has standardized its infrastructure across the franchise. From MURTEC 2020

Ken Schmidt, Former Director of Communications, Harley-Davidson Motor Company

Dopamine: The Loyalty Drug

Ken Schmidt, former director of communications, Harley-Davidson, crystallizes how the basic drivers of human nature need to be tattooed on the minds of every one representing and responsible for creating a brand. As competition heats up, creating emotional resonance is a strategic business driver that will make sure brands stay relevant in an increasingly disloyal culture with more options than ever. Find out what worked for Harley Davidson and apply the biker mentality to your own brands to create rabid fans – with or without the leather

On Becoming the Most Bulletproof Competitive Weapon in the World...

Ken Schmidt, former director of communications, Harley-Davidson, crystallizes how the basic drivers of human nature need to be tattooed on the minds of every one representing and responsible for creating a brand. As competition heats up, creating emotional resonance is a strategic business driver that will make sure brands stay relevant in an increasingly disloyal culture with more options than ever. Find out what worked for Harley Davidson and apply the biker mentality to your own brands to create rabid fans – with or without the leather. From MURTEC 2020

Odia Kagan, Partner and Chair of GDPR Compliance & International Privacy, FoxRothschild

The Basics of CCPA: It's Super Broad

Privacy attorney Odia Kagan unravels some of the complexities surrounding the California Consumer Privacy Act (CCPA). A MURTEC 2020 exclusvie.

CCPA: A Consumer's Right to Delete their Data

Privacy attorney Odia Kagan unravels some of the complexities surrounding the California Consumer Privacy Act (CCPA) at MURTEC 2020.

What CCPA Means for Your Privacy Notices

Privacy attorney Odia Kagan unravels some of the complexities surrounding the California Consumer Privacy Act (CCPA). From MURTEC 2020 in Las Vegas

Sean Thompson, Director of IT, Freddy's Frozen Custard & Steakburgers

Standardizing the Network

It's crazy how fast you can drive when you have a good road. Sean Thompson, director of IT for Freddy's Frozen Custard & Steakburgers, knew that a complete network revamp was needed, but hear what has him saying "holy crackers, this was a good thing to do." Hear how Thompson's team got around roadblocks, how system issues that would have been six months of pain are now resolved in six seconds, and learn what speed has exposed about some innovation. Teaser: Find out why Thompson says geo-fencing doesn't work...but there's better solutions out there. MURTEC 2020 exclusive

Todd Michaud, Founder & CEO, Power Thinking Media

A Primer on AI: What it Is & How It Learns

AI is the latest shiny object in the world of technology and it's being hailed as the silver bullet to many of today's business challenges. But AI is much different than previous technology solutions to crest the hype mountain, says Todd Michaud, Founder & CEO, Power Thinking Media, as it requires a complete mind-shift about how we think about technology projects. In this session, he will explain that the traditional approach of implementing technology projects needs to be turned on its head. He will walk through the basics of AI ("AI for Dummies") and then discuss how AI can make real impacts on the restaurant today as well as it's no-hype potential for the future.

Using AI in Restaurants

AI is the latest shiny object in the world of technology and it's being hailed as the silver bullet to many of today's business challenges. But AI is much different than previous technology solutions to crest the hype mountain, says Todd Michaud, Founder & CEO, Power Thinking Media, as it requires a complete mind-shift about how we think about technology projects. In this session, he will explain that the traditional approach of implementing technology projects needs to be turned on its head. In this segment he discusses how AI can make real impacts on the restaurant today as well as it's no-hype potential for the future. From MURTEC 2020

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Moderator: Abby Lorden, VP, Brand Director,
Panelist 1: Brian Pearson, CIO, STACKED and Marugame Udon
Panelist 2: Susan Carroll-Boser, VP of IT, White Castle
Panelist 3: Marcus Wasdin, CIO, Atlanta Hawks & State Farm Arena

IT Leaders Discuss How to Do Better with Data

MURTEC 2020 exclusive. Leaders in restaurant technology will pull back the curtain to reveal what emerging tech they are excited to see hit its stride, what mistakes they've learned from and what they plan to do to remain technologically nimble and competitive. Moderator: Abby Lorden, VP, Brand Director, Hospitality Technology. Panelists: Brian Pearson, CIO, STACKED and Marugame Udon; Susan Carroll-Boser, VP of IT, White Castle; and Marcus Wasdin, CIO, Atlanta Hawks & State Farm Arena.

Moderator: Joe Skorupa, Editor at Large, RIS News
Panelist 1: Jeff Bradbury, Hughes
Panelist 2: Alan Hickey, Co-Founder & CEO, Vromo
Panelist 3: Raj Suri Founder & CEO, Presto

Too Many Systems & The Mission to Integrate

Additional analysis and insights from Hospitality Technology magazine's 2020 Restaurant Technology Study. Find out what initiatives will be top of mind as restaurants look to 2021 and how IT executives are prioritizing tech spend. Moderator: Joe Skorupa, Editor at Large, RIS News. Panelists: Jeff Bradbury, HughesON; Alan Hickey, Co-Founder & CEO, Vromo; and Raj Suri Founder & CEO, Presto.

Don't Be Paralyzed by Too Much Data. It's Still Mostly About the Food.

Additional analysis and insights from Hospitality Technology magazine's 2020 Restaurant Technology Study. Find out what initiatives will be top of mind as restaurants look to 2021 and how IT executives are prioritizing tech spend. Moderator: Joe Skorupa, Editor at Large, RIS News. Panelists: Jeff Bradbury, HughesON; Alan Hickey, Co-Founder & CEO, Vromo; and Raj Suri Founder & CEO, Presto.

MURTEC's Start Up Alley

Start Up Alley Innovation Grudge Match

For the first time ever, MURTEC and Restaurant Technology Network (RTN) featured a Start Up Alley, where 15 start up tech companies had a chance to show their innovative solutions to a panel of judges. Three finalists were selected for a live Pitch Competition -- check it out here, and find out who won!