As an engaging communication channel that also drives incremental purchases, activating Mobile Wallet for guests can help brands build long-lasting, revenue-enhancing relationships.
There’s nothing worse than a clumsy payment experience at the end of the night. Businesses that offer an experiential service will need to offer frictionless transactions and personalization to remain competitive this year.
To determine where to invest in your business this year, it’s essential to assess what customers want and how your property is or isn’t currently addressing this desire.