Luxury Hawaiian Resort Selects Cendyn for Revenue Management, Business Intelligence

Cendyn, a provider of CRM, sales, and revenue strategy for the hospitality industry, announced that Prince Waikiki has selected rainmaker and revintel to power revenue management and business intelligence for their premier resort in Hawaii.

Located in Honolulu’s heart, Prince Waikiki features 563 guest rooms, 33 luxury suites, top-rated restaurants, and nearly 20,000 sq. ft. of event space on Ala Wai Yacht Harbor. Choosing Cendyn as their revenue management and business intelligence partner, Prince Waikiki will have a clear understanding of their data and business trends in the months/years ahead as they start to achieve total profit optimization.

“We’re excited about the opportunity to work with Cendyn. This year has been extremely challenging for everyone. However, implementing rainmaker and revintel at our hotel will give us what we need to prepare for the months ahead and ensure we are optimizing revenue at every opportunity.” said Prince Waikiki’s General Manager, Joshua Hargrove.

“We are thrilled that Prince Waikiki has chosen rainmaker and revintel to power their revenue management and business intelligence. Never before has data been so powerful and informative to help hotels navigate this challenging time. We are confident that our revenue products will help them see the revenue lifts they need.” said John Seaton, Chief Commercial Officer at Cendyn.

rainmaker is a revenue management solution built to optimize profit for every segment of transient and group business. It goes beyond a rules-based revenue strategy, allowing Prince Waikiki to benefit from true science and statistical approaches that help forecasts adapt quickly to change and provide stability.

Total profit optimization with rainmaker uniquely incorporates multiple revenue streams and their profit margins (like spa, golf, F&B, and rooms), giving Prince Waikiki a superior level of insight to influence rates. Flexible pricing will also allow Prince Waikiki to achieve total revenue management and gain maximum visibility and profitability.

revintel will allow Prince Waikiki to exceed the ‘what’ to understand the ‘why’ as they can make faster, better-informed revenue decisions from their data. With 55 out-of-the-box reports, they will be able to spend more time on strategy as they gain an in-depth view of their business trends.