Loyalty

Loyalty programs are at a crossroads, according to a research report, Getting Loyalty Programs Back to Loyalty, published by the newly-formed research company Retail Systems Research (RSR).

When it comes to paying for goods and services, consumers continue to take matters into their own hands

A new wave of loyalty strategies are making it easier for operators to attract, retain and drive top-line growth

Pizza chains use point-of-sale systems for more than just completing orders

A point-of-sale system represents a huge investment for many companies, yet most fail to use even a fraction of the systems' capabilities. That relegates POS squarely to the expense category, when full use of the software and hardware they've bought can make POS a revenue-generator.