Lightspeed Restaurant Achieves Oracle Validated Integration with Oracle Hospitality OPERA Cloud Services

Lightspeed, a cloud-based point of sale (POS) system for independent retailers and restaurants and a Gold level member of Oracle PartnerNetwork (OPN), announced it has achieved Oracle Validated Integration of Lightspeed Restaurant with Oracle Hospitality OPERA Cloud Services. The new two-way interface allows hotel restaurants to communicate guest and billing information between the hotel’s property management system (PMS) and the restaurant’s POS, meaning business owners spend less time managing multiple systems, and more time excelling in customer service.

To achieve Oracle Validated Integration, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customers. Together, the services offer a securely featured, scalable and mobile-enabled platform that provides the comprehensive capabilities hotels need to deliver personalized guest experiences, improve operating efficiency, and enhance mobility.

In today’s competitive hotel environment, offering a personalized and exceptional customer experience is critical to the success of any hotel. The traditional integrated POS and PMS currently available to hotel directors or owners are complicated, limited, expensive, and immobile. Lightspeed Restaurant’s integration with Oracle opens a new world of flexibility and connectivity, allowing Lightspeed customers to better serve their hotel guests and excel in their business goals.

How does Lightspeed help hotels succeed?

• Flexibility/Mobility: Empowers hotels with the tools to modernize, improve efficiency and share data across departments for a deeper understanding of guests and the market.
• Exceptional Guest Experiences: Customers can place a restaurant order anytime and anywhere, billing directly to their hotel room, without worry about payment until checkout. For hoteliers, all of the purchases are stored on one system.
• Openness: Having a simple interface between the PMS and POS system can save hotels significant time and increase billing accuracy for more satisfied guests and improved revenue.
• Connectivity: Integration of core hotel systems is key to streamlining operations property-wide. POS functionality can be extended to create a unique customer experience for your hotel and handle your particular workflow.

In early 2017, Lightspeed announced a comprehensive data analytics solution to help independent retailers do better business. A retail tech innovator, Lightspeed launched its omnichannel product, seamlessly merging in-store POS, eCommerce and mobile, allowing its customers to sell anywhere, at any time, in 2016.