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The Landmark Bangkok Streamlines Event Operations with Cloud Tech

The Landmark Bangkok ("Landmark Bangkok"), part of the prominent Landmark Lancaster Hotel Group and Summit Hotels and Resorts, has chosen Delphi.fdc and MeetingMatrix, from Newmarket® International, Inc. ("Newmarket"), an Amadeus company, to improve overall operations, increase revenue, and better manage sales teams.
Opened to the public in 1988, Landmark Bangkok is a luxury five star hotel located in the heart of Thailand’s capital. In addition to the Landmark Bangkok, Landmark Lancaster Hotel Group has six properties in London and Bangkok.
Landmark Bangkok selected the following solutions from Newmarket:
- Delphi.fdc is a cloud solution built on the platform while possessing the sales and catering functionality that is expected from Newmarket with 25+ years of industry experience.
- MeetingMatrix enables collaboration between venues and Event Planners during the designing of room setups. It eliminates guesswork and confusion by enabling the creation of accurate and detailed event diagrams. MeetingMatrix even converts 2D setup diagrams into interactive 3D models, enabling Event Planners to experience virtual walkthroughs of meeting space.

With the help of Newmarket solutions, the Landmark can address and streamline the whole sales and event process from client inquiry and sales activities to event execution. Everyone is informed about the status of events and their respective requirements. Managing all venues from one screen, managers can check availability and make reservations for meeting rooms and guest rooms easily from the Function Diary and GRC. This provides protection from double bookings and the potential of lost revenue.  
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