Kiosks

NCR's XpressPort is part of NCR's Xpress Hotel line and is designed for a high-touch environment. The kiosks can perform a number of tasks and features a 17-inch touch screen.

The builder of America's first LEED Gold hotel reflects on the experience and significance of going green. His environmentally-conscious efforts are at the forefront of technological advancement and social responsibility.

In conjunction with KIOSK Information Systems and Nanoation and Netkey, Hewlett Packard announced the launch of a new line of business class kiosks with customizable design and function

Kokua Hospitality announces the instillation of Flyte System's airline information products in five of their properties. Guests will now be able to check their flight information and print out boarding passes from the convenience of the hotel.

Eaglewood Resort & Spa has guests flying high with real-time flight information displays and boarding pass printing kiosks from Flyte Systems. The system is set apart from other PC-based applications by its ability to post accurate, real-time airline flight arrival and departure information, including delays caused by Air Traffic Control, aircraft maintenance, crew availability and weather.

As buzz words go, "innovation," has racked up serious mileage in the information technology industry. The word appears on nearly every industry conference agenda in 2008 (HT owns up to its share) and continues to be a prime directive for many top IT leaders. But beneath all the next-gen talk and the innovation task forces, successful innovation in the quick-service industry requires a dedicated focus on three things: accuracy, speed and simplicity.

There has been an ongoing debate since the inception of self-service kiosks in hotels as to whether they improve or dilute customer service, particularly in traditional high-end hotels where guests have come to expect 'high-touch' service from staff.

The vendor community needs to get serious about fostering interoperability between solutions, according to Tom Conophy, CIO of InterContinental Hotels Group. Go inside the integration strategies of one of the world's largest hotel companies, and read about its CIO's industry-wide call to action.