Jurny Introduces Solution to Power Seamless CX

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Jurny Introduces Solution to Power Seamless CX

06/17/2020

Jurny Inc. introduced its proprietary SaaS-based management solution designed to power a seamless experience for guests and property owners. The company’s technology automates and optimizes the entire guest experience for a completely contactless and on-demand stay. 

Jurny offers a turnkey management solution for boutique hotels and multi-family building owners designed to convert rooms and units into fully furnished, completely automated, branded suites without requiring a master lease. Each property is carefully assessed by Jurny using data-driven analytics and upgraded with smart home technology for a seamless and consistent process from check-in to check-out.

Guests can book and manage their entire stay through the Jurny App, with access to single-touch check-in and check-out, 24/7 virtual customer support, true keyless entry, temperature control, WiFi connection and on-demand cleaning services that follow a 150-point CDC-compliant checklist. Operating under the radar for the past two years, Jurny reports nearly 1,500 customers per month across five markets and a rapidly growing pipeline of more than 2,500 units. Jurny continues to consistently generate profits for its partners with a 100% retention rate despite the pandemic and its devastating impact on the hospitality industry.

The company’s vertically integrated model is structured to reduce overhead, address redundancies and increase profits for stakeholders. The end-to-end offering includes interior design, sourcing and installation, marketing and photography, cleaning management, customer support and security for a performance-based fee.