Mapping the Impact of Digital Menu Boards Sponsored Tech Finds its Voice, Not THAT VoiceHT's Editor discusses the role of voice technology in hospitality. Customer Engagement Thought Bombs HT's Brand Director shares what she found most interesting from the 2018 Customer Engagement Technology Study. Next Level Inventory Management Modern inventory management systems reduce food costs and offer operators better access to food safety, traceability and allergen information. Strategic Shift to Improve HTNG and Industry Alignment New workgroup structure supports industry’s key priorities. Fast Casual Chain Poised for Rapid Expansion with Private Cloud Evolving security requirements prompts infrastructure upgrade. Sponsored Avoid Mobile Fails & Reap Big Benefits 5 common pitfalls to sidestep for a successful mobile rollout. Hotel of the Future Solving the paradox of high-tech, high-touch service and personalized experiences. Restaurant Execs Rate Importance of KPIs Leadership & Insight Council members identify top business insights and areas of need. 2018 Customer Engagement Technology Study: Plugging Into the Digital-Minded Consumer Artificial meets real intelligence: Hotels and restaurants seek to understand, engage and empower guests. 1 2 Next Last
