Jamf Partners with Monscierge to Bring Fully Personalized Experiences to Travelers at Hotel RL

Jamf, the standard in Apple device management, today announced its integration with Monscierge, a hospitality technology company specializing in enhancing guest and staff experiences. The two Apple mobility partners recently debuted their cutting-edge technology integrations at Hotel RL, the casual upscale brand by RLH Corporation, empowering a fully interconnected and personalized hotel services experience for travelers.

Seamless and streamlined experience for hotel guests
From ordering food via rich on-screen browsing, to interacting with concierge and hotel services, to enjoying a wide variety of live and on-demand entertainment, Jamf’s Apple TV Management solution combined with Monscierge’s Connect platform enables Apple TV to provide hotel guests with a central hub for the full gamut of their needs. Monscierge Connect also offers its locally-curated network of merchant recommendations, details of onsite hotel amenities, room service requests, menu ordering and other travel features.

When a guest checks in, all Apple TV configurations, settings and apps deploy automatically without the need for any manual configuration. Guests simply walk into their room and have instant access to a wide range of experiences and benefits.

“Hotel RL guests expect a unique, yet personalized guest experience,” said RLH Corporation Chief Information Officer John Edwards. “With Monscierge and Jamf’s support, we are able to create a solution that allows our hotels to connect directly with our guests through our mobile application, provide customized streaming services through Apple TV, and improve guest services by enabling digital staff communication.”

Easy setup and management for Hotel RL staff 
Jamf and Monscierge’s partnership also streamlines processes and removes friction for hotel staff. Monscierge and Jamf integrate together to provide a secure enterprise solution and an almost zero-touch deployment through Jamf's mobile device management (MDM) workflow.

• Jamf’s integration with Apple Business Manager kicks off a unique workflow that enables staff to automatically enroll and configure new Apple TV devices without requiring hands-on support from IT.
• With powerful grouping, hotel staff is able to build groups based on inventory criteria and then trigger device management tasks automatically to specific individuals or groups.