iDEAL Hospitality Partners Group Announces New Partnership with GrabScanGo

Michal Christine Escobar
Senior Editor, Hotels

iDEAL Hospitality Partners Group announces a new partnership with GrabScanGo to generate revenue by bringing hotels guest-friendly retail marketplaces that require no labor or financial cost on the part of the hotel.

In the current tight labor environment, iDEAL acknowledges that hotels are seeking streamlined approaches to revenue generation without trying to become experts in non-core areas of the hotel operation. To maximize productivity, hotels are turning to outsourced professionals to manage these non-core areas so that the resulting revenue is achieved as efficiently as possible.

According to Jill Dean Rigsbee, hospitality industry veteran and founder of iDEAL Hospitality, “I was immediately impressed by how well GrabScanGo understands the hotel retail opportunity. Their experience in the various aspects of hotel operation combined with their commitment to an outstanding guest experience creates an immediate jump in retail revenue for their clients.”

GrabScanGo manages the operation of the marketplace, grab n’ go, or pantry shop; provides the software to facilitate guest checkout; and produces reports that allow the hotel management team to see the transactions and revenue generated in a fully transparent way. The GrabScanGo checkout and market management software is fully self-contained and cloud-based, so there is no need for integration into hotel POS systems. Hotels generate revenue through a profit-sharing arrangement without any of the expenses associated with the operation.

“Most people do not realize the depth of labor required to manage a hotel market,” says Jim Alexander, founder of GrabScanGo. “It’s not just the front desk associate that has to ring up the transactions and stock the product, but also the manager to place the orders, the engineer to maintain the equipment and the finance manager to account for the transactions and create reports to manage the market profitability. It’s a lot of work for the hotel team. GrabScanGo is a win-win.”

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