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HT-NEXT 2018 Keynote Gives Hotels the Key to Having a Happy Workforce  


Hospitality Technology magazine and Hospitality Technology Next Generation (HTNG) announce that David Osborne, Executive Organizational Development Consultant, Trainer, Dale Carnegie Digital, will be a keynote speaker on Wednesday, March 14 at HT-NEXT 2018.

With employees serving on the front lines of service, interacting with guests on a regular basis, they play a key role in a guests’ perception of a brand and overall experience. In this interactive session, Osborne will help executives identify best practices to prioritize business objectives, identify and debunk generational workforce myths, and weather the rapid pace of change without burning out and alienating the employees they lead.

HT-NEXT returns a second year to combine the HTNG North American Conference and HT’s Hotel Technology Forum. The 2018 event will take place March 12-14 at the Manchester Grand Hyatt in San Diego. HT-NEXT brings together technology leaders and influencers from leading hospitality companies spanning IT, finance, marketing, distribution and operations. Industry decision makers attend HT-NEXT to learn about the emerging trends and dig in to work together to solve current industry problems. The program will feature engaging and thought-provoking keynotes, diverse educational and breakout sessions, HTNG workgroups and a technology exhibit hall for attendees to discover cutting-edge solutions. Also, the Hotel Visionary Awards and the HTNG TechOvation Award will be presented again at this year’s event.

For registration or more information about HT-NEXT 2018, please visit:

About David Osborne

David Osborne is an executive organizational development consultant and trainer/digital team producer with the Dale Carnegie organization. Prior to joining Carnegie in 2005, David spent 10 years in the information technology sector as a business analyst & project manager. Passionate about helping others recognize and pursue their potential, David specializes in employee engagement, leadership, project management, generational communication & leadership & sales. In addition to his 20+ years’ experience in sales, sales management, consulting, & customer service, David is certified to facilitate all Dale Carnegie Sales Programming and has provided sales training for over 300 companies in vastly different markets; typically increasing sales teams’ performance (closing ratios) an average of 20 percent. David is certified to facilitate Dale Carnegie’s communications, leadership and management programming, with clients reporting an aggregate $100 million in new revenue generation and cost savings since 2010. David holds a Bachelor’s degree in Business Information Systems from Indiana Wesleyan University.

About Hospitality Technology Next Generation (HTNG)

The premier technology solutions association in the hospitality industry, HTNG is a self-funded, nonprofit organization with members from hospitality companies, technology vendors to hospitality, consultants, media and academic experts. HTNG's members participate in focused workgroups to bring to market open solution sets addressing specific business problems. HTNG fosters the selection and adoption of existing open standards and also develops new open standards to meet the needs of the global hospitality industry.

Currently more than 400 corporate and individual members from across this spectrum, including world leading hospitality companies and technology vendors, are active HTNG participants. HTNG's Board of Governors, consisting of 24 top IT leaders from hospitality companies around the world, itself has technology responsible for over 2.5 million guest rooms and world-leading venues. HTNG publishes workgroup proceedings, drafts and specifications for all HTNG members as soon as they are created, encouraging rapid and broad adoption. HTNG releases specifications into the public domain as soon as they are ratified by the workgroups. For more information, visit

About Hospitality Technology

Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes nine times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, HT-NEXT and MURTEC Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Visit Hospitality Technology online at Hospitality Technology is published by Chicago-based EnsembleIQ.

About EnsembleIQ

EnsembleIQ is a premier business intelligence resource that exists to help people and their organizations succeed. It is structured to serve the business-to-business needs of retailers, consumer goods manufacturers, technology vendors, marketing agencies and retail service providers by using its integrated network of media and information resources designed to inform, connect and provide actionable marketplace intelligence. Learn more about EnsembleIQ at EnsembleIQ is a portfolio company of RFE Investment Partners, a private equity investor with more than 30 years of experience investing in growth companies in partnership with strong management teams. Information on RFE can be found at

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