Hotelogix to Integrate Its PMS with RepUp
Hotelogix, a provider of cloud-based Property Management Systems, announced the integration of its PMS with RepUp, a customer experience management platform. This partnership will facilitate hotels to automate the guest review collection process in order to boost their online ratings and reputation.
Commenting on this development, Shinichi Shirane, Manager of Guest Relations at Kokotel – Thailand said, “The integrated offering helps us to manage our reputation via Hotelogix platform, seamlessly. It has also helped us automate the whole review collection process. RepUp has been a powerful tool that helps us to know what is being said about us on review platforms.”
Currently, RepUp helps 2100 hotels with 64000 rooms across the globe to improve their online score. It empowers hoteliers to understand guest sentiment by analyzing reviews and feedback. Its dashboard allows hotels to view, analyze, reply to and resolve issues related to guest reviews coming from over 150 platforms.
The integration with Hotelogix was essential to automate key daily tasks. Without this integration, Hotelogix customers would have to spend almost 2-3 hours in managing and processing their guest data to improve reviews and ratings. Hotelogix has a global client base and their customers are seeing a great value out of this integrated product, said RepUp.