Hotel Brand -- Boutique/Lifestyle

AMTELCO's Ovation Agent Software allows hotel call centers to interact with a property's property management system to simplify common operator actions such as reservations, wakeup calls, and maintenance dispatching.

The Umstead Hotel & Spa announces the selection of IDeaS' V5i pricing and revenue management solution for its software as a service architecture.

The Derby Hotels Collection, in an effort to automate the availability to control process and guarantee a more efficient administration of data from multiple properties, decides to implement IDeaS Revenue Optimization solution.

Tests conducted by an independent party show that InnerWireless' DAS with layered WLAN can deliver twice the performance compared to conventional 802.11 access point deployment.

Las Vegas' The Riviera Hotel and Casino aims to drive reservations online, generate incremental revenue and increase meeting planner peace of mind with the deployment of Passkey.

Faced with outdated concierge and front desk practices that relied heavily on manual clerical tasks, the Peninsula Beverly Hills went in search of a solution that would allow staff to focus more of its time on guest interactions. By streamlining these time consuming tasks through the installation of a Web-based task-tracking and database solution, staff are now able to build closer relationships with guests.

Management for Stoneycreek Inns decides to install the Merchant Link payment gateway in an effort to protect credit card information across its ten properties.

Findings released by a recent survey show that 72 percent of shoppers are more likely to shop with a retailer that gives them the flexibility to interact easily via online, mobile and kiosk self-service channels versus a retailer that does not.