HospitalitySoul Launches Its Hiring Platform: HospitalityFit

Press enter to search
Close search
Open Menu

HospitalitySoul Launches Its Hiring Platform: HospitalityFit


HospitalitySoul announced the launch of its technology platform, HospitalityFit. The platform uses proprietary assessment tools and analytics to help employers find and select the best candidates for their jobs and workplace cultures. HospitalityFit was developed and validated by Dr. David Jones and Dr. Michelle Crosby - both with decades of experience in candidate review, hiring and the hospitality space.

“Hiring, engaging and retaining the best talent is one of the greatest opportunities in the hospitality industry today,” stated Dr. Crosby, Chief Operating Officer, who is an industry veteran and former EVP and Head of Human Resources at both Fairmont and Starwood Hotels. “This is both a quantity and a quality talent challenge. Over 5 million hospitality hires will be made in 2019 in the U.S. alone between turnover and new hotel openings. Further, the guest experience is created by your talent at every touchpoint, in every interaction, every single day. The best talent can differentiate your hospitality brand, drive guest satisfaction, increase market share and lead to better profitability.”

HospitalityFit’s introductory video is located on its homepage, and features:

  • Scientifically proven and valid hospitality-specific candidate screening
  • Cutting-edge software to collect, track, and summarize candidate results
  • User friendly tools to keep candidates engaged, and avoid "walk away"
  • Candidate results via a recruiter dashboard & profile tools
  • Deeper candidate insights than any other hiring tool available in the marketplace today

HospitalityFit uses people-based science to measure candidates' fit in ten different hospitality job families. Even more effective, it captures candidates' culture fit and includes video-based interview screening as well.