Holiday Inn Windsor Upgrades Legacy POS to Tablet-Based POS with Givex

Givex, a cloud-based customer engagement solution that streamlines end-to-end business operations, said it just completed its first Vexilor POS installation at the Holiday Inn Windsor, part of one of the largest hotel operators in North America. This new implementation will allow the property to provide the customer with an elevated experience by simplifying the payment process across all areas of the hotel and giving managers greater oversight and control over all charges to the guest folio.

The Holiday Inn was looking to upgrade from an old legacy POS system, needing a tablet-based POS that could support all of its food & beverage outlets and was integrated with Opera, its property management system. As one of the few tablet-based POS solutions with that critical ability to integrate, Vexilor was the clear choice based on functionality and price.

Aside from making the payment process more convenient for the property, Vexilor will also allow hotel operators to enhance the guest experience in areas of the hotel where billing was traditionally more difficult, like having to pay cash at a popup bar during a banquet event, accept payments via handheld tablet at the poolside or an area of the hotel that is often unmanned, like a sundry shop.

Vexilor POS tablets can support many different food and beverage operations, including dine-in restaurants, poolside and patio service, self-ordering kiosks, room service with separate price lists and more. As the technology continues to develop over time, Givex will set the standard for what hotel operators should expect from their partners.