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Holiday Inn Express Boosts Cell Coverage and Guest Satisfaction

The Holiday Inn Express New Orleans Airport is offering superior service to guests now that issues with insufficient cell phone coverage have been eradicated. Once a black hole for cellular service, the Big Easy's newest hotel, managed by New Orleans-based Expotel Hospitality Services Inc., and located adjacent to the Louis Armstrong International Airport, now provides exceptional mobile connectivity no matter where callers are on property thanks to RoamBoost from RoamingAround. RoamBoost enhances the local geography’s coverage inside the building, ensuring that all mobile calls, data transactions and communications are conducted quickly and securely.
Following a nearly $3 million renovation, ensuring that guests were satisfied and able to communicate on their cellular devices with ease became a No. 1 priority.  RoamBoost uses an exclusive technology and a network of highly efficient antennas to enhance in-building cellular coverage for all carriers. The solution is scalable, enabling hotels to place the antennas in areas where they are needed most today, and if enhanced coverage is required elsewhere in the future, properties can simply add more nodes.
RoamBoost makes it easy for hotels to achieve guest loyalty and attract new prospects. It also helps to make employees’ jobs easier, as they can now stay connected to customers via mobile devices, even in remote areas such as a basement.
Holiday Inn Express New Orleans Airport is launching an email campaign to inform all past, present and future guests of the hotel's superior cellular service. Printed collateral will also be placed in the lobby and elevators promoting cell coverage enhancements and the ability to connect anywhere on property.
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