Harbortouch Echo is designed to handle real-world retail and restaurant conditions. In addition, Echo offers a robust set of front-end and back-end features that give their businesses a competitive advantage, including:
Unique, module-based software: Highly customizable, the software makes it simple for businesses to utilize only the features they really need. This allows them to maintain an uncluttered interface for simplicity and ease of use by their personnel and managers.
Hybrid cloud technology: Echo provides cloud benefits, such as real-time reporting and redundant back-up, while maintaining the advantages of a local system—faster speed and the ability to operate if the Internet goes down.
Sleek, modern design: Echo’s all-in-one design and brushed aluminum finish provides maximum durability. A 13.3 inch screen delivers better usability compared to the considerably smaller screen sizes of the tablets in the marketplace today. In addition, Echo’s base can swivel to allow customers to sign on-screen for credit card transactions.
24/7 customer support: As with all Harbortouch systems, the Echo deployment includes extensive free training and around-the-clock customer support, and most notably, free equipment replacements if the system ever breaks or malfunctions.
Since it was unveiled in October, more than 250 merchants have been beta-testing the Echo system to deliver real-world feedback and enable continuous improvement since the initial announcement.