Grand Hyatt Athens Selects MCOMS Hospitality Solution

The Grand Hyatt hotel in Athens has selected MCOMS HOTstream solution to help provide guests with a premium in-room experience. MCOMS was tasked to design a tailor-made solution to install in each and every of the 309 rooms and suites.

Andreas Kapsalis, Director at Hines, owning company of Grand Hyatt Athens notes, "Our team was in the lookout for a service that goes beyond just watching TV. Our top criteria during the selection were ease of use, luxury, intricate design and flexibility. MCOMS solution checked all the boxes for us.”

Located on the famous Syngrou Avenue, between the cultural center of the historic city of Athens and the cosmopolitan Athenian Riviera, Grand Hyatt Athens offers the ultimate hospitality experience in a city with a heady mix of history and edginess.

HOTstream is expanding the traditional guest room offerings with HD TV channels and a complete digital compendium providing guests with a branded hotel experience and hotel & local area information.

Through HOTstream VOD, a wide selection of HD movies is available on demand to all guests. In addition, through the integration with Hyatt Envision, HOTstream Signage allows for automatic information update on the monitors located by the conference area and meeting rooms of the hotel.

MCOMS also provided the HSIA solution to offer all guests secure and reliable high speed Internet, corresponding to the constantly growing needs for bandwidth smart devices have brought along, offering also 24/7 guest support service.