Hotels are finding new and innovative ways to prevent loss: from RFID tagging to inventory management; from room locking technology to surveillance solutions, hotels tap tech to protect not only their assets, but also their guests.
As a growing number of applications are moved into the cloud, CIOs must ensure that their customers' transactional data is still safe. HT provides insight into the PCI Council's latest guidelines for protecting payments in a virtual environment.
Do online customer reviews paint an accurate portrait of your hotel's performance? A Cornell University study revels that all may not be as it appears.
Hospitality execs are flocking to table-side and mobile payment apps. But with Category 3 apps still delisted, what does the Council advice? Bob Russo, general manager for the PCI Council, reveals what progress has been made regarding Category 3 applications, the major challenges concerned with their certification, and what operators can do in the meantime to secure their devices.
A bevy of legislative issues are cropping up all over the hospitality landscape, and in many cases, will require heavy lifting from the technology department.
