Gabby Wong Named CEO at FranConnect

The Board of Directors of FranConnect, a provider of franchise performance management software, have ratified the promotion of company President Gabby Wong to CEO. She has served as president since September 2018. In this new role, Wong will lead all functions of the company.

Under Wong’s stewardship, FranConnect achieved record financial and business growth in 2018. The business achieved an 18.4% YoY growth in revenue with a corresponding 44% increase in profitability. This was largely achieved by record-level customer retention, contract expansions, and new logo wins. Over the course of 2018, FranConnect grew its account base by 90 new brands and 20% of its existing customers expanded their relationship with new FranConnect products and solutions.

During her professional management career, Wong has held executive roles with Primavera (now Oracle), Trusted Computer Systems (now ForcePoint), Verint and Clarabridge. She joined FranConnect in 2016 as Executive Vice President of Global Operations. Wong has a well-earned reputation in positioning technology businesses for high level growth, while remaining focused on dynamic innovation, competitive market leadership and customer success.