FoodTec Solutions Adds Scoreboard
FoodTec Solutions launched FoodTec Scoreboard, a kitchen display system that presents live, key-performance-metrics to restaurant staff.
Pilot installations have shown increased productivity as kitchen staff see the direct impact of their labor on important restaurant metrics such as Out-the Door Time (OTD) Promise Time, Orders per Labor Hour, Customer Ratings, Net Sales and more. The Scoreboard display can be configured to support up to eight metrics at a time. Each metric is presented along with a benchmark for comparison such as pre-set company goals, the performance from same day of the previous week, or even the live performance of other stores in the chain.
“What I love about the Scoreboard is that it has added to team member engagement – which in the pizza business is very hard. But now the younger team members can see how they directly impact customer service and they have all be more engaged with the process,” said Rob Fettes, owner of Plus One Pizza of Ohio. “They have been doing their best to beat the other stores on OTD times. Inside staff have been adding peer pressure to the drivers to leave as soon as the order comes up to keep the OTD down. This will definitely improve customer service and drive the top line sales.”
FoodTec Solutions delivers a complete POS software solution to restaurants.