Fairmont Names North American e-Procurement Standard

Fairmont Hotels & Resorts, a luxury hotel brand that boasts more than 60 properties around the globe, has selected BirchStreet Systems' e-Procurement application. The solution will be used by Fairmont's collection of hotels in North America to manage its supply chain and conduct purchasing through Avendra. Other local and regional suppliers will be used so that all purchasing can be conducted in the system with consistent processes across the board.

 

With the contract signed earlier this year, the rollout is well underway with The Fairmont Copley Plaza in Boston, Fairmont Pittsburgh and The Plaza in New York City, which are already live on BirchStreet. Many additional properties will follow suit later this summer including The Fairmont San Francisco and The Fairmont San Jose.

 

"We are pleased to announce that BirchStreet Systems is our North American standard for e-Procurement, as their applications have proven to be very powerful and flexible," says Fairmont's Jay Taylor, executive director, operations finance and accounting, U.S., Mexico and the Islands. "BirchStreet's implementation team has done an exceptional job of tailoring the application to fit each hotel's specific operational needs and has taken the extra time to address every detail. Their skill, combined with outstanding customer service and a willingness to go the extra mile, has made the rollout a tremendous success to date."

 

The company's rollout plan includes a number of BirchStreet's supporting features, such as Receiving, Declining Checkbook, Advanced Workflow Approvals, Online Catalogs and a single sign-on interface with Fairmont's internal Web portal.