Extended Stay America Hotels Launches MyESA Associate Engagement App

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Extended Stay America Hotels Launches MyESA Associate Engagement App

04/24/2018
Extended Stay America Hotels Launches MyESA Associate Engagement App

Extended Stay America, the largest integrated hotel owner/operator in North America, recently debuted its new MyESA mobile app for associates.  Optional for team members, the MyESA app is designed to strengthen the hotel’s relationship with its associates via a mobile device that features engaging content and reward opportunities. The new app allows Extended Stay America to share information immediately with over 8,500 associates spread across more than 620 hotel locations throughout the U.S.

The app’s key features enable associates to:

Browse the latest Extended Stay America news, events and messages from leadership

Share their feedback through surveys, polls and likes

Submit their own story ideas for shared content including photos, videos, stories and more

Receive notifications of new messages and recently added content

“Extended Stay America’s associates are critical to our success and we need to do everything possible to connect with them in a better and more meaningful way, and that starts with providing easy communication tools,” said Sid Levy, Vice President of Talent Management and Associate Engagement.  “The majority of Extended Stay America associates are not working at a desk during the day so the app makes a variety of content easily accessible, whether that’s a letter from our CEO discussing our corporate values, company initiatives like our ESA 2.0 strategic growth plan, award nominations, health and wellness tips, career path information, job openings and more.”

The MyESA app also includes a gamification tool to encourage engagement.  The app is powered by hubEngage™ and access is by invitation-only and unique to each associate.

“At the end of the day we believe that happy, engaged team members create happy, and satisfied guests. Regular users of the app will have better cultural awareness of everything from Extended Stay America’s core values to the activities that support them, which will help generate a sense of community and purpose amongst our associates,” said Levy. “With MyESA, our associates can learn more about the company they work for and how they can grow as part of it.  We also believe that this app allows each of our associates to be ambassadors for Extended Stay America and is a great tool that will help us attract new associates.”

Extended Stay America supports associates by offering them unparalleled opportunities to grow professionally while working with some of the most talented professionals in the hospitality industry. The implementation of the MyESA app is an example of how Extended Stay America delivers on its mission to help associates “Work Here, Go Further” by offering innovative tools, competitive benefits, and opportunities to pursue several career paths.