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Elevate Your Hospitality Tech With An Integration Refresh

Restaurant operators who maximize the benefits of integrations will be able to clean up in more ways than one.
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It’s time for a bit of spring cleaning. With warmer weather comes a renewed sense of energy, leading to trends of tidiness and productivity. And these trends don’t end at the front of the house. Now is the perfect time for hospitality operators to reassess their technology partners and set the stage for a profitable year. With eyes set on efficiencies, waste reductions, and overall customer experiences, operators who maximize the benefits of integrations will be able to clean up in more ways than one. 

71% say the ability to integrate with other systems is driving their POS purchase decisions, according to HT’s2 2023 POS Software Trends Report.

In a highly competitive market where bottom lines can make or break a business, post-pandemic operators are still facing labor shortages, supply chain disruptions and inflation. To adapt, more managers are embracing tech for help with their day-to-day business. 

Integrating a new solution may be the answer. Common integration opportunities include:

  • Online ordering and POS
  • Financial accounting and POS
  • Recipe costing and inventory 
  • Purchasing (invoices) and accounting
  • Scheduling and payroll


Using Tech to Streamline Operations & Reduce Waste 

Integration providers offer solutions that meet various demands and improve everyday processes. 

According to the Natural Resources Defense Council, “U.S. restaurants generate an estimated 22 to 33 billion pounds of food waste each year.” It’s possible, however, to reduce that number through planning and tracking with technology. 

For example, integrated inventory management systems can help businesses track their inventory more effectively, reducing the risk of over-ordering or spoilage. Similarly, smart thermostats and lighting systems help reduce energy waste, leading to cost savings and a more sustainable operation.

Partner Considerations

When deciding whether to keep current technology vendors or expand to other providers, operators should begin by considering their needs and opportunities.

Ideal providers should fit within your budget and provide a clear plan for usage. Familiarize yourself with the core features of the system as well as what implementation would involve. Most tech integrations rely on other providers to create a complete stack, so it’s important to know whether your current and future selections are flexible.

Hospitality integrations have advanced tenfold over the last few years, and today’s programs go well beyond just inventory counting. Modern integrations automate purchase orders, pull accounting data, allow one-click payments, manage promotions, maximize profits by lowering food and pour costs, and more. This technology streamlines processes but also provides clarity through real-time analytics and the data needed for operators to improve their bottom lines. 

Over time, technology advances to simplify tasks. An old system may fail to meet a business’s current needs. If they are not meeting these demands, it’s time to take the spring-cleaning approach and look for new integrations that serve your modern business’ goals and help save time, money, and labor in today’s competitive market.

About the Author

Phil Probert is the Vice President of Craftable, a  technology company that empowers restaurants, bars, hotels, and hospitality businesses, both big and small. With its leading profit management and operations platform, Craftable is revolutionizing the industry by integrating its easy-to-navigate system with key business functions like invoicing, food and beverage costs, sales, inventory, waste, theft, enterprise reporting, labor, and more. The platform also provides comprehensive and personalized insights into day-to-day operations, helping clients optimize their potential and save on costs.


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