Dusit International Selects Duetto as Revenue Solutions Provider

Dusit International, one of Thailand’s hotel and property development companies, has partnered with Duetto, a software as a service provider of revenue strategy solutions for hospitality, to bring cloud-based revenue optimization to its portfolio in Asia Pacific and the Middle East.

Dusit International will implement Duetto’s Revenue Strategy Platform for 21 of its properties totaling 6,000 rooms in the Middle East & Asia Pacific, with more to be added in the future.

Dusit International owns and operates a growing portfolio of accommodation brands, all offering Thai-inspired gracious hospitality. These include the company’s flagship Dusit Thani upper upscale brand; Dusit Devarana, offering an intimate luxurious private sanctuary for well-traveled individuals; contemporary offering dusitD2; value-oriented Dusit Princess; and ASAI Hotels, an Asian-inspired collection of hotels connecting curious travelers seeking authentic local experiences.

With such a diverse portfolio, the Dusit International leadership team was looking for a cloud-based Revenue Strategy solution that could deliver forward-looking demand data and greater levels of automation to reduce manual tasks and workloads. 

“Demand patterns have never been more unpredictable than they are today. Historical data is obsolete,” said Mr Chatchai Pongprapat, Assistant Vice President - Revenue Management, Dusit International. “As such, we need tools and solutions that take a forward-looking demand approach to revenue. Partnering with Duetto will help us to drive greater dynamism in pricing, enabling increased commercial returns.”

“The senior leadership team at Dusit International was looking to make a move from their on-premise pricing solution to drive greater efficiencies across their growing global portfolio,” said David Woolenberg, CEO, Duetto. “We are delighted they chose Duetto and look forward to helping them on their journey to revenue automation.”

All 21 properties will now operate Duetto's GameChanger application, enabling the team to price unlimited segments, channels, and room types in real-time. The ScoreBoard business intelligence tool will enable the Dusit International revenue team to build forecasts and budgets in minutes, based on real-time data sets. And the BlockBuster application for contracted-business optimization will help Dusit International prepare for the return of contract business.