Downtown Miami's EPIC Hotel to Feature SuiteLinq's Video Entertainment Services

Kimpton's EPIC Hotel, the recently-opened lifestyle, boutique waterfront hotel located in the heart of downtown Miami, welcomes its first guests with property-wide digital experiences through SuiteLinq, Inc., a provider of multimedia interactive, broadband, and on-demand solutions for hospitality and extended-stay environments. 
 
All 411 artfully-designed guest rooms and suites at EPIC feature SuiteLinq's digital amenities designed to create a "better-than-home" experience.  The SuiteLinq desktop service provides an easy-to-use customized thin-client computer in each guest room.   On this computer runs an interactive portal, designed by SuiteLinq, providing hotel information and amenities, local guides, on-demand entertainment, Microsoft Office software, and an array of embedded Microsoft services, including Live Search. 
 
The flat-panel digital TVs in the room deliver SuiteCast and SuiteVOD video services.  The combined solution provides free TV channels and a variety of premium Video-On-Demand entertainment content delivered in standard and high definition formats.
 
In the hotel's public areas, SuiteLinq will deploy Microsoft Surface, a multimedia surface computing platform that responds to natural gestures and real-world objects. Using Microsoft Surface, guests can quickly find information about local businesses and attractions, play games, and more.  
 
The prominence of Microsoft services across the SuiteLinq platforms is further proof of the Redmond-based company's commitment to the hospitality industry.
  
"Our entire property, from our physical design to our human staff, works in concert to create an unforgettable experience that guests remember," says Kris Singleton, vice president technology and chief information officer for Kimpton. "Of course, we're living in a digital age where guests consider access to fast connectivity, information, and content as mandatory.  We're working with SuiteLinq because they meet that demand and more.  Their solutions make a strong and positive impression on the guest — and that translates to real value for our bottom line."  
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