Data & Analytics

Each unique hotel property requires a property management system that best suites its individual needs. Before investing in a PMS, read what operators are saying about their systems in this second annual peer review.

A new era of business intelligence tools are enabling hotel managers to proactively ensure that the correct plan is in place to meet financial expectations. Drive staff accountability and cut operating costs with real-time information into business and performance metrics.

New solutions for case and document management from EMC are designed to help customers better drive efficiencies and achieve a rapid return on investment.

Choice Hotels announces the selection of the HP Compliance Log Warehouse with the primary goal of automating network analysis and compliance reporting to meet Payment Card Industry Data Security Standard (PCI DSS) regulations.

Management for J. Christopher's says that RTIconnect will save 1 to 1.5 percent in food cost, and give franchisees tools to succeed. The Internet-based back office solution will go into corporate restaurants and new franchisees.

Web-enabled labor management solutions from HotSchedules can improve restaurant communications, employee retention and reduce labor costs.

As more travelers turn to the Internet to research their lodging options, hoteliers will find that increased Internet visibility will result in higher hotel bookings. Yet this can pose to be a challenging obstacle to overcome in a downturned economy as traveler spending is on a decline. From basic website maintenance tips to targeted Pay-Per-Click campaigns, learn the top low-cost, high return-on-investment methods to attracting more guests.

On the loyalty battlefield, systems that once tracked guest preferences after they've gone are losing out to newer applications powered by predictive loyalty tools. Learn how hotels and restaurants are leveraging targeted offers, the power of partners, and mobile communication to boost customer traffic.