Hotel Internet Services White Paper Examines How New Guestroom Technologies Are Affecting Guest BehaviorResearch reveals online streaming, voice-activated assistants lessen guest reliance on traditional hotel amenities such as VOD and guestroom telephones. Quore Expands Global Capabilities with Amazon Web ServicesHotel management software adopts robust cloud-computing platform Medallia Survey Finds 35% of Consumers Want to Give Feedback via Mobile App Meanwhile, 35% of consumers want to be able to ask questions about a service or product through real-time messaging. Tech-centered YOTEL Boston Upgrades Guest, Staff Communication Software Hotel can now text guests after check-in while staff can communicate immediately, effectively and even in another language. InnerSpace Launches Wait Times to Predict Building Wait Times Based on Traffic Patterns, Historical Knowledge of the Space Hospitality use cases include restaurant wait times for tables, cafeteria wait times for checkout, housekeeping wait times for clean rooms. 3 Ways to Increase Revenue Per Guest Through Personalization Fully engaged hotel guests spend 46% more per year than actively disengaged guests. Pan Pacific Hotels Group Expands Feedback Management Efforts to Improve the F&B Experience In addition to managing its hotel reviews, TrustYou will help manage the hotel's restaurant reviews. StayNTouch Partners with Event Temple to Integrate Hotel Sales and Catering CRM with Rover PMS Event Temple specializes in CRM, sales, catering and event management software for both select and full-service hotels and conference centers. Are Loyalty Programs the Most Effective Way to Drive Bookings in 2018? Recent studies reveal that loyalty is no longer the most effective factor for hotels who want to convert direct bookings. Why TGI Fridays Is All In on AI How a 50-year-old brand thinks like a startup to augment guest experience and operations with artificial intelligence First Previous 33 34 35 36 37 Next Last