Customer Experience/Service

how do you move to a platform that’s able to handle these new applications that everybody wants?

The two companies team up to help gaming resorts minimize physical touch while maximizing guest engagement.

According to Bottle Rocket research,  80% of customers are more likely to order from a QSR if they offer rewards for digital or text message ordering.

Hotels, restaurants and others affected by pandemic can use surveys to understand what clientele will expect when it comes to social distancing, sanitation, and more.

Team members will wear gloves, masks and clean the hotel in accordance with a 50-page guide book released by corporate; guestroom amenities will include hand sanitizers and masks.

Integration will help hotels to upsell through daily intelligence and send review collection emails through the GuestJoy communication solution.

Concerns surrounding COVID-19 are driving the majority of consumers to forego travel during the outbreak in addition to changing where they will look to stay upon resuming travel as well as how they will interact with restaurants.

Use this down time to improve the accessibility of your websites and mobile apps for individuals with disabilities.