Customer Experience/Service

The beauty of Conversational Messaging is that it helps brands engage their customers at every stage of the customer journey: creating awareness, building consideration, fructifying it into purchase, and ensuring delight.

INTELITY’s smart-room tablets enhance the five-star property’s digital services and offerings for both guests and staff.

Digital F&B and guest experience platforms launches new menu of solutions to enhance the guest experience, drive operational effectiveness and boost revenues.

World Cinema will leverage the Now Platform to deliver frictionless customer service experiences to hotels and properties worldwide.

Jeff McConathy of Kasa shares how his lodging brand can employ only four full-time staff members per property and still give guests the hospitable experience they want and deserve.

Improve communications with guests and give hoteliers the ability to shape their hotel’s reputation.

New email marketing tool provides key data insights and revenue potential for SevenRooms clients.

The unveiling also comes at a time when “sleep tourism” is expected to be one of the most popular travel trends in 2023.