Customer Experience/Service

Three ways to make sure technology enhances — not hinders – the restaurant experience for your employees and customers.

All hotels, from large chains to small establishments, are integrating smart and automated solutions into their strategies, but always with the goal in mind of achieving the highest level of customer satisfaction.

All restaurant locations will implement Flybuy and Koala to enhance dining options amid changing guest preferences.

The product will create greater engagement with guests, to help drive direct bookings and ancillary revenue spend.

Nomi delivers real-time customer insights, helping hotels to better understand their guests, make data-informed operational decisions and provide brilliant guest experiences.

Customer scores drive many important resource and staffing decisions, but most of these scores are derived from incomplete and highly flawed data.

LivAway Suites will work with Cloud5 to assist with guest experiences through voice reservations and guest relations.

Now is an ideal time to evaluate your organization’s digital transformation and how modern communication solutions can help meet guest and employee expectations.