Executives from three leading restaurant brands -- El Pollo Loco, Dutch Bros Coffee and Panera Bread -- shared their digital engagement lessons during MURTEC 2024.
ravelers can use natural language to describe their ideal vacation and Homes & Villas by Marriott Bonvoy will recommend matching destinations and home rentals.
To measure and act on the guest experience, Friendly’s has leveraged Ovation’s real-time chat, surveys, reporting, and AI-powered recovery systems to connect with guests and improve operations.
As Persado's first preferred, certified agency partner, Bounteous x Accolite will apply the team’s knowledge of the Persado platform with their expertise in creating personalized experiences at scale.
Discover how Will Guidara’s meticulous attention to detail and relentless pursuit of guest satisfaction propelled Eleven Madison Park to the top of the culinary world, rewriting the rules of hospitality along the way.
Renovating the guest experience can foster loyalty, create new relationships, drive repeat visitors, and create positive impressions without constantly remodeling physical spaces on the property.