Due to COVID-19, multiple cruise companies announced extensions to their temporary pause of service.
Holland America Line has made the decision to extend its pause of global cruise operations for an additional 30 days, cancelling sailings scheduled to depart through May 14, 2020. Guests currently booked on cruises from April 14 through May 14 and their travel advisors will receive notification from Holland America Line in the coming days regarding options for selecting either a Future Cruise Credit for 125% of their booking value plus an additional $250 shipboard credit or a full refund. Recognizing the vital role travel advisors play in the success of the cruise industry, Holland America Line will protect travel advisor commissions on bookings for cancelled cruises that were paid in full and for the total amount of the Future Cruise Credits when guests rebook.
Norwegian Cruise Line Holdings Ltd. which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands, today announced an extension of its previously announced voluntary suspension of all cruise voyages to include voyages embarking between April 12 and May 10, 2020 for its three cruise brands.
Royal Caribbean Group announced it is extending its Cruise with Confidence cancellation policy through September 1, 2020. The updated policy enhances planning flexibility by allowing cancellations up to 48 hours prior to sailing for any reason. Guests will receive a full credit for their fare, usable on any future sailing of choice in 2020 or 2021. The policy applies to all cruises with sailing dates on or before September 1, 2020, and applies to the company's global brands Royal Caribbean International, Celebrity Cruises, and Azamara.
On April 14, 2020 Seabourn announced it will extend the voluntarily pause of global operations for its five cruise ships to voyages scheduled to depart through June 30, 2020. The decision is a proactive response to the unpredictable circumstances evolving from the global response to the COVID-19 situation. The refund policy remains the same as originally announced.
On March 31, 2020 Seabourn announced extended the voluntarily pause of global operations for its five cruise ships for an additional 30 days. The 30-day extension includes sailings scheduled to depart through May 14, 2020. Seabourn guests on impacted voyages will receive a 125% refund of the fare paid in the form of a future cruise credit, which can be applied toward any future cruise through December 31, 2021. For guests who do not opt to choose the 125% future cruise credit, a 100% refund of the monies paid to Seabourn will be reimbursed to the original form of payment.