COVID-19 / Coronavirus

The hospitality industry is facing one of the most litigious periods in history due to the pandemic. Technology can help hotels and restaurants to be proactive rather than reactive when it comes to managing risk.

Late afternoon and after-dinner snack visits — the p.m. snack daypart — have increased, reports The NPD Group.

Eureka! Restaurant Group's Director of IT discusses the path and partnership her brand discovered on its journey to implementing contactless ordering and payment technology.

WTTC collaborates with two global hospitality leaders to bring together the world's foremost science and public health experts on April 15 for a free, virtual public forum on proven insights and best practices for moving beyond the pandemic.

Upon full implementation of the program every hotel will be able to provide guests with the option to visit an easily accessible and affordable PCR testing location, either at the hotel site or in its vicinity. 

This summer, a combination of COVID uncertainty and intentional double-booking by holidaymakers could result in soaring cancellation rates.

Embracing technology can help create a better dining experiences for customers which will lead to increased revenue for your brand.