The industry benefits of adopting cashless payment methods range from improved guest convenience and enhanced security to seamless integration with the digital travel ecosystem.
Guests expect a seamless mobile app experience and get frustrated quickly when apps don't work as expected. Here are 10 best practices hotels can follow to keep guests happy.
Integration will improve operational efficiencies and enhance the customer experience by allowing consumers to seamlessly confirm their age with CLEAR instead of manually with an ID.
One survey found that 86% of people said they would choose one hotel over another if it had fully contactless mobile check-in, concierge, check-out and facility reservation services.
This digital innovation also translates to wait time reductions for guests, improved operational efficiency and higher average order value for restaurants.
