Communications

Most PBX equipment is nearing the end of its lifecycle as many hotels purchased their PBX system 10-15 years ago. Like any aging technology, it requires ongoing maintenance which is getting harder and more expensive to provide.

Managed Service Provider (MSP) Industry Veterans to Join Cloud5 – Spearheading Operations and Strategic Growth as Company Expands into More Consultative Solutions.

The integration means property managers don't have to log into separate platforms to view and send WhatsApp messages, including automated communications around bookings, pre-arrival messages, and check-out reminders. 

The benefits of using automated communications for employees goes far beyond scale and efficiency. The data shows it positively impacts engagement and retention of the workforce.

Think Simplicity’s quick response and easy installation results in a new communication system after old PBX failure.

The way guests are choosing to communicate with hotels is changing, but the fundamental importance of one-to-one engagement remains the same.

While working at Spotify, two data scientists discovered how powerful and beneficial an AI-powered phone concierge could be for the hospitality industry.

Hospitality’s leading provider of telecommunications technology receives latest recognition for continued excellence in supporting the communications needs of hotels and resorts.