Restaurants can offer guests a more efficient, flexible, and secure payment experience with Scan to Pay, a new feature available with the Clover platform from Fiserv, Inc. Developed to expedite the payments experience in response to consumers’ increasing expectations for speed and convenience, Scan to Pay helps eliminate inefficiencies within the traditional full-service restaurant payment process by allowing a guest to pay a bill and tip within seconds using their iPhone and Apple Pay. Scan to Pay does not require the download of an additional app.
“As a high-volume restaurant, we wanted a more efficient way for our guests to pay,” said Josh Molina, owner of Makers & Finders in Las Vegas. “Since we began using Scan to Pay with Clover Dining, we have been able to offer a more seamless payment experience to our guests, turning more tables while giving guests a ‘wow’ experience as they pay for their meal.”
With Scan to Pay, guests use their iPhone camera to scan a Clover-generated QR code at the bottom of their receipt to pay their restaurant bill with Apple Pay. This saves time for both the guest and the server by eliminating the need for the guest to give their credit card to the server and for the server to take the card to the point of sale, process the transaction, and return for a signature. Not only is Apple Pay quick and convenient for both the guest and restaurant, it is also secure as a customer must authorize every transaction with Face ID or Touch ID on their iPhone.
Servers know the guest has paid because the bill shows as paid instantly on all the restaurant’s devices. Additionally, guests have access to their restaurant bill on their phone, and if the restaurant is using Clover Feedback, guests can share their comments with the restaurant owner through direct message.