Cloudbeds has struck a deal to acquire the guest engagement solution, Whistle. Together, the companies will integrate their best-in-class technologies to remove friction points in the guest journey through a single platform.
Cloudbeds is at HITEC Booth 1701
Cloudbeds says it wants more contact between lodging businesses and their guests to create purposeful touchpoints, answer questions and provide guidance through the entire guest journey Whether it’s a booking engine chat or front desk text request, Whistle positions Cloudbeds customers to be a part of the guest journey from discovery to post-stay, removing barriers that might hinder a booking or positive review.”
Whistle offers guest engagement with unified communication tools, digitized arrival experiences and more. Current customers include major hospitality brands and hoteliers around the world, including Choice Hotels, Accor, IHG and Four Sisters Inn, among others. Founded in 2015, the company has been rated the no. 1 guest messaging software by Hotel Tech Report for five consecutive years.
Whistle will play an important role in the company’s vision for creating a fully frictionless solution that enables guests to engage with lodging businesses on their own terms. Simultaneously, it will give lodging businesses a unified platform to more efficiently manage points of contact throughout the entire guest journey.
For more information, visit cloudbeds.com/whistle.