Chukchansi Gold Resort & Casino Chooses POS to Manage Food & Beverage Ops

Chukchansi Gold Resort & Casino has selected InfoGenesis point-of-sale (POS) solution to manage the property’s food and beverage operations. The comprehensive POS will help the resort streamline operations across the property while enabling staff to deliver seamless guest service.

Located near Yosemite National Park in California, Chukchansi Gold Resort & Casino has 402 rooms, 1,800 slot machines, an onsite spa and various dining options. The resort’s management team wanted POS technology that not only would deliver comprehensive functionality, but also allow them to learn more about their guests, including spending patterns, and provide a set of robust interfaces. When considering new technology for the property, they found that Agilysys’ InfoGenesis POS met their demands to replace a long-time competitive solution.

“We’re looking forward to implementing the InfoGenesis POS system, which will allow us to learn about our guests from a 360-degree view of their journey across our property,” said Bryan Murray, Director of IT at Chukchansi Gold Resort & Casino. “We handle 11,000 covers a week in our Goldfields Café alone, so efficiency and ease-of-use is important to us. The InfoGenesis POS is an ideal fit, with features and functionality that will help us offer a quality experience in a variety of settings.”

InfoGenesis POS is an award-winning, comprehensive point-of-sale system that combines terminal and tablet touchscreen applications with offline capabilities. Its strong reporting and analysis features, enterprise-grade menu and item configuration capabilities, and multi-language support drive service flexibility and increased operational efficiency. The cloud-based deployment of InfoGenesis will allow the property to be more cost-effective in their operations, avoiding the resources and space needed to maintain the system onsite.

Agilysys has been a provider of hospitality software for more than 40 years.