Charlotte North Carolina Fairfield Inn Gets Technology Update
Today the Fairfield Inn by Marriott is competing head-on with hotels in the Charlotte/Northlake area now that its owner, Meyer Jabara Hotels (MJH), has refreshed the property’s exterior and installed new technologies. Reaction to the renovation has been exceedingly positive, with guests and local patrons praising the hotel’s new look featuring bolder colors, brighter lights, beautiful landscaping, updated signage and a welcoming, newly constructed Porte Cochere. The biggest buzz, however, is coming from guests once inside their rooms.
Equipped with Marriott’s brand standard Guest Room Entertainment (GRE) solution from SONIFI, management of the Fairfield Inn by Marriott Charlotte Northlake are engaging with guests via an interactive TV experience. With new flat panel TVs in every room, guests are experiencing easy-to-use menus, an Interactive Programming Guide, HDTV quality picture and sound, In Theater Movies and Internet TV with apps. Also offered is Free-to-Guest programming from the DIRECTV® and guest WiFi via Ethernet technology also from SONIFI. Meyer Jabara Hotels selected GuestTek to replace the hotel’s outdated PBX with the cloud-based OneView Voice iACT system and new guestroom phones, and they upgraded existing door locks to the Quantum RFID with Marriott Mobile key from dormakaba.
“The Fairfield Inn Charlotte Northlake is a corporate hotel catering to the growing needs of the Metrolina Business Park,” said General Manager Julie Andrews. “Many large corporations are relocating their headquarters here, and this recent renovation is enabling us to attract new business and compete more effectively. While we’re good-looking on the outside, our technology is even better on the inside; we’ve really improved the guest-stay experience. As a corporate hotel, people need the Internet to work – and work fast. With these technology upgrades, we are giving business travelers a connected and efficient work environment that they can also enjoy when they want to relax. Travelers staying at this hotel have more options than ever before, including healthy breakfast options and a fantastic fitness room and swimming pool.”
‘The Play to Stay’
Meyer Jabara Hotels bought the Fairfield Inn by Marriott Charlotte Northlake in July 2018. This is the seventh Marriott branded hotel in the MJH portfolio and the company’s second owned and operated Fairfield Inn. Meyer Jabara Hotels also operates the Fairfield Inn by Marriott Myrtle Beach North in South Carolina.
“We are delighted that the Fairfield Inn by Marriott is being so well received by locals and visitors to Charlotte Northlake,” said Justin Jabara, MJH VP of Business Development and Acquisitions. “It had been seven years since this property had a face lift. We worked closely with general contractor ES Development & Management Corp. and Elements Management on the exterior upgrades; they did a great job. The renovation was crucial to compete more aesthetically in the neighborhood. The Fairfield Inn by Marriott Charlotte Northlake isn’t just another limited-service brand in the market; it’s quickly becoming the place to stay for corporate travelers – especially those transitioning before relocation.
“Even more exciting than the exterior updates is the technology investment we made at this hotel,” Jabara said. “Marriott selected the industry’s best-in-class technology leaders to offer solutions that meets each hotel’s needs and exceeds their guests’ demands. These systems are scalable and easily upgradable to expand as guest usage evolves. We are eager to see what the future has in store for this property.”
Located at 9230 Harris Corners Parkway, the Fairfield Inn by Marriott Charlotte Northlake features 93 guestrooms with FREE hot breakfast daily and a Marketplace that offers a selection of wine and beer (with some beers originating from the local Old Mecklenburg Brewery in Charlotte) that guests can enjoy in the lobby/lounge area. The property is close to the Metrolina Expo, Charlotte Convention Center, Concord Mills Outlet Mall, Bank of America Stadium Carolina Panthers, Charlotte Motor Speedway, as well as just a short walk to great bars and restaurants.