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Brittain Resorts Cuts Down on Time-Consuming Data Collection with BI System

Brittain Resorts has installed the Datavision Business Intelligence System Suite that consists of a data warehouse and interfaces to key systems (PMS, Owner, Payroll and Back Office.) Data from these disparate systems can then be viewed together in one integrated platform via Excel spreadsheets and web based reports.

Since Datavision extracts data from all key systems, it is used by multiple departments across the property. Revenue managers use Datavision to analyze and report on rooms booking pace, market segmentation, Travel Agent business, in room vs. out of room spend, etc. Accounting uses Datavision to streamline their income audit procedures – automatically collect and balance all financial data (rooms, owner, F&B, etc.) and transmit the reconciled results to the back office. All departments can quickly view their payroll key performance indicators compared to budget to manage payroll costs within the department.

The Brittain Resorts team was faced with the dubious task of manually combining data from several different properties. Reports were coming from many different areas. Creating these were not only time consuming, but left the company open to data entry errors. Now, with Datavision, the resort not only has standard reports that are used industry wide, but also reports personalized to the needs of its specific properties.

Since the installation of Datavision,  Brittain Resorts is running automated reports and experiencing a large time savings on reporting. Everything is now in one location, and reports can be set up quickly and easily.   

Datavision is successfully used at Pebble Beach Company, Biltmore Estate, Sea Island Resort, Hotel Dupont, Ponte Vedra Beach Resorts, The American Club at Kohler, Pinehurst Resort and other premier hotels and resorts around the world. In addition, hotel companies such as Mandarin Oriental Hotel Group, Great Wolf Resorts, Aramark and Evolution Hospitality use Datavision to consolidate and analyze data from multiple sites.

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