Brand-New Boutique Resort at the University of Florida to Deliver a Mobile-First Guest Experience

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Brand-New Boutique Resort at the University of Florida to Deliver a Mobile-First Guest Experience

07/30/2020

INTELITY®, a provider of a comprehensive guest experience platform for the hospitality industry, has signed a deal with Hotel ELEO at the University of Florida to deliver contactless service to guests with a branded mobile app. The app will supply robust digital capabilities and another layer of safety for guests and staff at the new, upscale hotel in Gainesville, Florida.

With the new app, guests will have the ability to tailor service to their preferences before, during, and after their stay. The mobile capabilities allow travelers to find hotel and amenity information, make reservations, and more directly from their smartphone or tablet. Meanwhile, Hotel ELEO can use SMS and in-app messaging to connect with guests in real-time.

“Guests of Hotel ELEO at the University of Florida have easy access to top-of-the line technology and comfort in their rooms, in the fitness studio, and in the meeting space,” remarked Rich Richardson, General Manager at Hotel ELEO. “Our new mobile app, which offers a secure and convenient way to check-in, unlock your room, and communicate with the hotel team, is right in line with our goal to provide ‘state-of-the-heart’ hospitality.”

As COVID-19 remains a significant challenge throughout the country, the contactless services provided by the new Hotel ELEO app will enable guests to check in before they even arrive and access their room with a secure digital key. During their stay, they’ll have the option to request contactless services and touchless deliveries. The contactless services enabled by the new Hotel ELEO app provide a convenient, secure way for guests to check-in to the hotel, access their room through a digital key, and communicate with the front desk team.

“We’re extremely pleased that Hotel ELEO has signed on with us,” said Robert Stevenson, INTELITY CEO. “This is already a beautiful, tech-focused property led by a team that understands true southern hospitality. Giving guests a mobile-first experience will just further set them apart as a leader in luxury, safety, and excellent service.”

The newly-opened Hotel ELEO combines minimalist contemporary design, delicious gastronomic experiences, and cutting-edge event spaces to create unforgettable stays for both business and leisure travelers. Now, it’ll further embrace future-forward hospitality technology with a custom INTELITY app, guest messaging, and digital capabilities. For more information on this partnership or the INTELITY platform, please visit http://www.intelity.com.