Biaggi's Ristorante Streamlines Employee Benefits with Benefitfocus

Biaggi’s Ristorante Italiano has selected BENEFITFOCUS Marketplace from Benefitfocus, Inc. to streamline its employee benefits plan management. With new benefits eligibility rules coming into effect under the Affordable Care Act, Benefitfocus is helping leading service industry businesses like Biaggi’s manage the swell of employees who are now eligible for benefits.
“ACA is brutal for restaurants. Our number of eligible employees nearly quadrupled as of July 1,” said Biaggi’s Director of Human Resources David Morris. “We needed a powerful software solution that could simplify our administrative process and make it easy for employees to get the information they need to understand and enroll in their benefits packages.”
The Illinois-based restaurant chain has more than 1,700 employees across the country and, in a high turnover industry, is hiring someone nearly every day. With ACA requirements mandating new reporting and compliance for a large portion of their hourly employees, the company needed a user-friendly benefits platform that would meet the needs of its multi-lingual, mobile-friendly workforce. Benefitfocus Marketplace is a highly configurable benefits platform designed to provide a consumer-driven experience to help simplify enrollment and administration.
Benefitfocus Marketplace will help Biaggi’s reduce paper forms and provide convenient support and information so that employees can access all of their benefits information in one place and to-go on their smartphones. With so many newly eligible employees, the platform’s Communications Portal will modernize targeted communications to help guide individuals through the benefits cycle without needing to print and mail hundreds of paper packets. The content management system allows administrators to send relevant content via email or text message to specific employee segments and enables automated confirmation messages to be sent after an employee completes an activity such as enrollment.
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