Bespoke's AI Chatbot Used to Provide Hospitality to Travelers

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Bespoke's AI Chatbot Used to Provide Hospitality to Travelers

12/03/2019

Bespoke Inc., creators of the AI-powered chatbot developed specifically for travelers, announces the official launch of "Bebot" for the Tokyo Metro Ginza Line in Japan. Bebot is now available everywhere along the Ginza Line, which is one of the busiest routes for commuters and tourists alike and includes hubs like Shibuya, Ginza, Ueno and Asakusa. Users can easily connect with Bebot by scanning a QR code or connecting to a simple URL without downloading an app.

Bebot maximizes the user engagement between a partner like the Ginza Line and a rider through its platform. As a user interacts with Bebot, travelers can discover local attractions, landmarks and stores that they would have otherwise missed, thereby driving in-market spend. By introducing and guiding travelers to lesser-known attractions along the Ginza line, hub traffic is spread across stations and attractions, alleviating the impact of over-tourism and increasing train safety and comfort for everyone. Partners that deploy Bebot can also benefit from deep traveler insights that reveal customer preferences, revenue opportunities and trend analytics.

As the year concludes and the adoption of Bebot continues to grow, opportunities are plentiful for Tokyo-based Bespoke. Now, with the country preparing for the 2020 Olympics and Paralympics next summer, Bebot aims to be at the forefront in providing Japanese hospitality to visitors from around the world through its multilingual and easy-access user interface.